From People-Pleasing to Principled Leadership
- Barbara Ormsby

- Jan 12
- 4 min read
Updated: Jan 13
How senior leaders unlock their real value when approval stops running the show
If you suspect you have a people-pleasing tendency, chances are you didn’t get where you are despite it.

You got here because you are perceptive, responsive, and highly attuned to people. You know how to read a room, anticipate reactions, and keep things moving without unnecessary friction. You care about trust. You value collaboration. You don’t lead by force.
For a long time, that worked.
But at senior levels, complexity changes the rules. What once created momentum can quietly start to slow you down, and the organisation with you.
This is not a personality issue. It’s a leadership pattern that has reached its edge.
The Subtle Cost of Being “Easy to Work With”
People-pleasing at senior levels rarely looks like overt niceness. It looks like professionalism.
It shows up as:
Over-preparing for conversations to avoid resistance
Editing a point of view until it feels acceptable rather than clear
Carrying unresolved tension instead of naming it
Absorbing emotional pressure so others can stay comfortable
Taking responsibility for alignment rather than requiring it
From the outside, things look calm and cooperative. From the inside, leadership starts to feel effortful.
Decisions take longer. Accountability blurs. You become a quiet bottleneck. Not because you control too much, but because you carry too much.
The Strength Beneath the Pattern
People-pleasing is not weakness. It is a strength used beyond its limits.
At its core sits a genuine leadership capability: relational intelligence.
You understand that organisations are human systems. You value connection, trust, and belonging. You want people to succeed, not just deliver.
The issue isn’t the care.
The issue is where authority gets sourced from.
When approval becomes the reference point — even subtly — leaders start negotiating their position internally. They manage reactions instead of standing in direction. Over time, that drains capacity and limits impact.
Relating Is Not People-Pleasing
This is where many leaders get stuck.
They assume that letting go of people-pleasing means becoming harder, colder, or less human. In reality, the opposite is true.
People-pleasing is driven by the question: "Am I okay if this person disapproves?”
Strong relational leadership is driven by a different assumption: "I can care deeply about people and still stand firmly in my role.”
Leaders with mature relational capacity:
Build trust without depending on approval
Foster high-performance teamwork across boundaries
Address conflict directly, without personalising it
Develop others through challenge and support
Listen deeply without being run by others’ emotions
They don’t avoid tension. They work with it.
People may receive tough feedback and still feel respected. Issues get named without relationships becoming collateral damage.
That’s not a softer form of leadership. It’s a more grounded one.
The Developmental Shift That Changes Everything
The shift away from people-pleasing is not behavioural first. It’s positional.
Internally, leaders move from:
“How will this land?” to “What needs to be said now?”
From protecting harmony to trusting relationships to handle truth
From absorbing pressure to letting the system carry its share
Externally, the impact is immediate:
Decisions become clearer, even when unpopular
Fewer side conversations and pre-alignments
Conflict resolves faster because it’s addressed earlier
Teams step into more ownership instead of waiting
Leadership starts to feel quieter. More deliberate. Less effortful.
Not easier, but cleaner.
Why This Matters at Senior Levels
In complex organisations, what goes unspoken doesn’t disappear. It accumulates.
Unaddressed tension becomes drag.
Softened decisions become execution risk.
Over-accommodation turns leaders into bottlenecks.
When approval runs the system, leadership capacity shrinks, even in highly capable people.
Leaders who make this shift unlock disproportionate leverage:
Strategy moves faster because direction is clear
Cultures become more honest and resilient
Accountability spreads without micromanagement
The organisation depends less on individual heroics
This is not a mindset tweak. It’s a structural upgrade in how leadership authority is held.
How You Know the Shift Is Happening
Most leaders don’t notice the change through dramatic moments. They notice it through absence.
They report:
Saying the difficult thing earlier
Feeling steadier after hard conversations, not depleted
Letting others be disappointed without rushing to repair
Decisions that feel clean, even when they create tension
Less internal justification, more grounded conviction
The emotional load reduces.
The signal-to-noise ratio improves.
Leadership feels more sustainable.
What Support Actually Looks Like
This shift rarely happens through insight alone. Most senior leaders already know they over-carry.
What makes the difference is support that moves beyond awareness:
Making the pattern visible without judgement Seeing people-pleasing as an intelligent strategy that once worked and now constrains impact
Separating identity from behaviour You don’t lose care or empathy. You regain choice
Practising new leadership moves in real situations Naming tension, holding a line, allowing others to carry responsibility
Reflecting at the right altitude Not “Did that go well?” But “From where did I lead and what did that enable?”
Over time, leaders don’t just act differently. They experience themselves differently in authority.
That’s when the shift sticks.
This Is Not About Being Less Human
It’s about being more available to the work.
When leaders stop negotiating their authority internally, something opens up. For them and for the organisation around them.
They create environments where:
Disagreement doesn’t threaten belonging
Clarity strengthens trust over time
Responsibility is shared rather than absorbed
And their relational intelligence, their true gift, finally works in service of outcomes, not at their expense.
That’s not a personality change.
It’s a leadership upgrade.
