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What Actually Changes in Leaders Who Do the Work. And What Doesn’t

  • Writer: Barbara Ormsby
    Barbara Ormsby
  • Nov 3, 2025
  • 3 min read

Updated: Jan 9

After working with leaders across industries and contexts, one pattern keeps repeating itself: the most meaningful shifts are rarely the ones people expect when they first enter leadership development.



Many come in hoping to become someone else. More confident. More decisive. More inspiring. Less reactive. What actually changes is more subtle, and more demanding.

Here’s what I see change, and what doesn’t, when leaders genuinely do the work.


Development doesn’t change personality. It expands range.

Leadership development doesn’t replace who you are. It doesn’t erase introversion, soften ambition, or magically turn cautious thinkers into bold visionaries.


What it does is widen your usable range.


A leader who tends toward analytical distance doesn’t suddenly become emotionally expressive, but they learn when distance helps and when it harms.


A leader with strong drive doesn’t lose it, but gains the capacity to notice when drive turns into pressure that collapses others’ thinking.


A conflict-averse leader doesn’t become confrontational, but learns how to stay present long enough for tension to become productive.


The work isn’t about fixing traits. It’s about increasing choice.

That expansion of range is often quiet. No personality makeover. No dramatic before and after. But over time, teams feel it immediately.


Some patterns soften quickly. Others don’t.

Certain shifts happen surprisingly fast.


Once leaders see how their behavior lands, not in theory but in real-time system feedback, some habits loosen their grip. Interrupting. Over-explaining. Jumping too quickly to solutions. Avoiding clarity to preserve harmony.


Awareness combined with practice can soften these patterns within months.


Other patterns are more stubborn.


Deep identity-level strategies such as being needed, being right, staying indispensable, or avoiding failure don’t dissolve through insight alone. They were once intelligent responses to real demands. Letting them go can feel like losing competence, not gaining it.


These patterns don’t disappear. They become negotiated. Leaders learn to notice when they’re activated, name the cost, and choose differently, sometimes. Progress is rarely linear.


This is why serious development takes time. Not because people are slow learners, but because unlearning identity-protective strategies is real work.


Insight alone is rarely enough

Most senior leaders are already insightful. They can describe their patterns accurately. They understand the theory. They’ve read the books.


And yet, insight often changes very little on its own.


Why? Because leadership doesn’t happen in reflection. It happens under pressure.


In moments of ambiguity, time constraints, stakeholder conflict, or personal exposure, the nervous system takes over. Old patterns reassert themselves, not because leaders don’t know better, but because the system demands speed and certainty.


What actually creates change is practicing new responses inside those conditions. Slowing down when speed is rewarded. Staying open when control feels safer. Holding tension instead of resolving it prematurely.


Development only sticks when it moves from knowing to embodied capacity.

Leadership development is not self-improvement

This is one of the most important reframes.


Self-improvement is about optimizing the individual. Leadership development is about increasing the system’s capacity to think, decide, and act well, especially under strain.


The question isn’t: Am I better than before?

It’s: What becomes possible in the system because of how I now show up?


When leaders do the work, the shift isn’t personal optimization. It’s that they create better conditions for others to perform.


Meetings become clearer.

Decisions become less brittle.

Conflicts surface earlier and with less drama.Responsibility moves out of the leader’s head and into the system.

None of this shows up on a personality assessment. All of it shows up in outcomes.


The system changes when leaders change how they show up

This is the part that often surprises even experienced executives.


They expect development to feel internal. What they notice instead is external movement.


People speak more directly.

Issues surface without escalation.

Teams stop waiting for permission.

The leader is no longer the gravitational center for every decision.


Not because the leader stepped back, but because they stopped unconsciously pulling control toward themselves.


Leadership, in this sense, is less about influence and more about impact through presence.


Small shifts in how leaders listen, intervene, or hold silence reorganize the field around them.


The system responds immediately, whether the leader intends it or not.


What doesn’t change

Leaders don’t become calm all the time.

They don’t stop caring deeply.

They don’t outgrow doubt or tension.


What changes is their relationship to these experiences.


Instead of reacting, they can stay in contact.

Instead of collapsing complexity, they can hold it longer.

Instead of carrying everything alone, they can let the system work.


That capacity to stay present, relational, and discerning under pressure is what actually scales leadership.


And it’s why the work is demanding, unglamorous, and profoundly worthwhile.


Not because it makes leaders impressive, but because it makes organizations more alive, capable, and resilient.


That’s the change that lasts.

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